FAQs
More FAQs- Do all staff receive training and development?
- How can ServiceMaster Clean help?
- Do I need to do anything prior to the technician arriving for my scheduled service?
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.
If you need help maintaining routine cleanliness conditions in your workplace, you may want to call in a professional like ServiceMaster Clean to sanitize and disinfect.
Our expert technicians are trained to clean first to break organic loads and remove gross soiling. Then they sanitize or disinfect as appropriate.
When we do this, we follow the guidelines set in place by the health officials such as WHO and Health Canada. There are many methods of disinfection and you can be assured that your technician is trained to do each in the recommended manner. Our technicians also use appropriate PPE (Personal Protective Equipment) with your security and privacy in consideration.
Yes, we ask that you remove breakables from the tops of furniture in the breakroom, lobby, conference room and other areas we will be cleaning. Pick up moveable items from the floor such as rugs, plants, trash containers, recycle bins, file cabinets, chairs, etc. Vacuum or dust mop all debris found on your floors prior to your cleaning. If items are too large to move, consult with your technician.